Frequently Asked Questions
Everything you need to know about your gear and orders.
How long does shipping take for my sports equipment?
Standard shipping typically takes 3-5 business days. For larger items like treadmills or weight benches, delivery may take 7-10 business days via our specialized freight partners.
What is your return policy for worn athletic apparel?
We accept returns within 30 days of purchase. Items must be in original condition with tags attached; for hygiene reasons, we cannot accept returns on worn undergarments or swimwear unless there is a manufacturing defect.
Do you offer a warranty on high-performance gear?
Yes, all technical equipment and electronics come with a minimum 1-year manufacturer warranty. Specific premium brands may offer extended coverage which will be noted on the product page.
How can I track my SportHub order?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your package in real-time.
Do you provide bulk discounts for sports teams or schools?
Absolutely! We offer competitive pricing for team uniforms and bulk equipment orders. Please contact our dedicated B2B sales team through our contact page for a custom quote.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.